How do you become the person people enjoy talking to? Start by helping them feel heard.
In episode 1 of Connecting Through Digital Media, Pat Berry shares practical communication skills for phone calls, video calls, text messages, DMs, comments and voice notes. Learn the difference between acknowledgment and compliments, how to hand the conversation back, and how to practice with AI while keeping your appreciation personal.
In this episode
- The Three A’s: appreciation, approval and acknowledgment.
- Power words that signal you are listening.
- How to connect without becoming the “one-up” person.
- Matching your tone to happy news and difficult moments.
- Using “name, click, question” in digital conversations.
- Why automated compliments miss the point.
- A practical power-words list and conversation drill.
Try it today
Write five acknowledgment words, five sincere compliments and three phrases you would actually say. In your next conversation, acknowledge what you heard and ask one question that gives the other person the floor.
Your power-words practice sheet
Five acknowledgments. Five compliments. Three phrases. Make every one sound like you.
Get the practice sheet ↓Keep the conversation going
If this helped, share it with one person who wants to become a better listener. For new episodes and archive releases, join the MLM Radio community.
This episode is educational. Use your own judgment and keep outreach personal, respectful and permission-based.